Kindle FAQ

How to find Free Kindle Books?

There are many places where you can download free Kindle books. There are several hundred thousand such books on there are also book in other sources. Many of these sources are described here:В

Is it possible to copy text from kindle to paste in other documents?

Yes. All of the bookmarks, highlights, notes, and clippings you have made while reading content on Kindle are saved in a в__My Clippingsв__ file which you can find in your Home screen. The contents of the в__My Clippingsв__ file are available to read later or to copy to your computer if you want to further edit or send them to someone else. The в__My Clippingsв__ file is stored as a TXT file so you can easily import it into one of your computer applications using the provided USB cable or an SD card (on first generation Kinlde devices)

How to delete books from Kindle?

To delete a book, select it in the Kindle Home screen and tilt 5-way controller left. Delete sign will be displayed. To confirm deletion, press the 5-way controller.

Please note that only books you’ve purchased from Amazon can be re-downloaded at any time. Books that you’ve copied to the device manually and your personal documents even if they were run through the online document conversion service are gone for good and can’t be restored.

Can I listen to audiobooks on Kindle?

Yes, you can. Kindle supports audiobooks from You can register your Kindle device with Audible download manager and download books to it. Once downloaded, books will show up in your home screen along with regular books. You can play, pause and navigate chapters just like with any other mp3 player.

Kindle also supports playing generic MP3 files but controls are limited. You can only play/pause and advance to the next track (but not previous or seek within a track)

Since Kindle has 3.5mm mini-jack stereo audio connector you can use headphones with it or many existing car stereo adapters to direct sound to your car stereo.

How to copy PDF/MOBI/PRC/TXT documents to my Kindle?

You can copy documents in supported formate to your Kindle following these easy steps:

  1. Connect your Kindle to your computer via USB cable. After drivers are installed, you can see your Kindle device as a disk drive
  2. Navigate to “documents” folder on your Kindle device
  3. Copy your files in supported format there (PDF/TXT/MOBI/PRC/AZW)
  4. Safely eject the device

Your documents should now be visible along with your other eBooks in the home screen.

Can I re-read a kindle book at a later time?

Yes you can. All Kindle book purchases are tied to your account. So even if you delete a book you can always find it in your “Archived items” and re-download and re-read it. If your device is lost or damaged beyond repair all your Kindle purchases can also be transferred to new device or app tied to the same account.

How can I see list of my bookmarks within a book?

When you have the book opened press “menu” on your Kindle and select “View My Notes & Marks”

Can I read the same book on multiple devices at the same time?

Yes, you can. Most books can be read on as many as 7 devices simultaneously. Kindle will even sync last read position between devices so that you can continue where you left off. This feature is optional so it will not be a problem for two people reading the same book on two devices. This is true for both dedicated Kindle reading devices and apps for different platforms (PC, Mac, iPhone/iPod/iPad, Android, Blackberry)

Can I read Kindle books on PC or Mac?

Yes, you can. There are you can download Kindle for PC or Kindle for Mac and have access to the same books you purchased for your Kindle device. If the the paper version of the book has color illustrations they will be in color on PC and Mac.

Can I transfer Kindle from one account to another?

If you want to transfer (sell, gift, loan, etc) your Kindle to someone else or somebody else has given you their’s, you can deregister the device from original owner’s account and register it with yours. You can deregister Kindle by either clicking on deregister link on “Manage Your Kindle” webpage on Amazon or from the device itself: from the home screen, press “Menu”, select “Settings”, then select “Deregister” with 5-way controller and confirm. If you are not the current registered owner of the device you can only unregister Kindle via the device itself.

Then you can register the Kindle either by entering the serial number via “Manage Your Kindle” page or by entering your Amazon account credentials after selecting “register” link in the settings screen of the device.

What happens if I buy a stolen Kindle?

There were cases when people purchased “brand new” Kindles at a great discount on and the like only to find out that Amazon has blacklisted the device serial number because the original owner reported it stolen. In this case you essentially stuck with a device that can never work with Amazon eBook store. To my knowledge Amazon will not help you find the original owner either. So if you do decide to buy a Kindle from stranger on craigslist, verify that it will register to your account on the spot. There is no guarantee that the device will not be reproted stolen later but at least you know that it wasn’t at the time of sale.

Can I download newspapers, magazines and blogs manually?

You can download Kindle periodicals manually or have them resent to your Kindle device by going to “Manage Your Kindle” page on Amazon website. You’ll find list of your subscriptions there. Clicking on the “+” button to the left of periodical icon expands additional options as shown on the screen shot.

Manually downloading Kindle periodicals

This works for issues up to two weeks old.

Can I run Kindle apps on original first generation Kindle?

Unfortunately, you can not. Apps are supported only by Kindle devices starting from the 2nd generation. It has been a very long time since Amazon has released a software update for first generation devices, so it looks like, they have stopped developing that branch of software altogether. If you want apps, you best bet is to upgrade to a newer device.

Why there are no Harry Potter books on Kindle?

According to this forum thread: “JK Rowling is a firm beliver in reading books as an actual book; she even wrote the series by hand. She has never allowed her books to be published as an eBook“. There were no computers at Hogwarts, so I wouldn’t hold my breath for it.

Can I share Kindle books?

Books are tied to account. So any device that is registered to your account has access to all books purchased from that account. It’s a great way to share books within family.

Books can also be gifted to anyone. It is not exactly sharing since you are paying for the copy of the book the other person receives but still… To gift eBook, just click on the Gift button on the book page and enter email of the person you want to gift it to. If they don’t have a Kindle, they can still download free Kindle for PC application and read the book. If they don’t like it at all they can get an gift card for the amount of book price.

You can also lend some of the Kindle books to other people once for a period of 14 days. You are guaranteed to get your book back and you will not be able to lend the same book again. See this post for details: Kindle Book Lending

Can I cancel the purchase I made by accident?

Yes, you can. Immediately after you click on the buy button, on the sale confirmation page there is an option to cancel the order. This option is only available for several minutes after the purchase. After that you will need to contact Amazon support by email or phone. The eBook will be removed from all your Kindles and apps and you will be issued a refund.

How to contact Amazon Support?

You can contact Amazon Kindle support either by phone or email. See here for details.

How to manually download books from Amazon and transfer them to Kindle via PC or Mac?

You can download all the books that you’ve purchased from “Manage Your Kindle” page on Make sure to select the device you plan to transfer the book to as each downloaded book has unique encryption code that is specific to the device. If you own two Kindles, you can’t just copy books from one device to another. After the book file is downloaded, you can transfer it to your Kindle via USB connection. Just copy the file to /documents directory of the Kindle drive following these steps.

How do I zoom in PDF files?

Press “Aa” font-size selection button on your Kindle. You will then see a menu where you can choose of the following zoom levels: fit-to-screen, 150%, 200%, 300% or “actual size”.

How many books are available for Kindle?

You can take a look at Kindle Bookstore. Currently there are more than 770,000 books available for a price or for free on Amazon Kindle.

Is it possible to copy Kindle book text or pictures to a computer?

You can highlight text in Kindle books are periodicals. All highlighted text along with notes is saved on your Kindle into xxx file in the documents folder. You can then access this file by connecting your Kindle to your computer via USB cable. You can also take screenshots of Kindle illustrations or text pages by holding “alt” and “shift” buttons and pressing “G” on your Kindle. These screenshots are saved as GIF files in the documents folder. You can copy them to your computer and process. You can take screenshots from Kindle for PC app if you want more resolution and color. Keep in mind that Kindle books are copyrighted. There are also limits as to how much you can highlight in a book.

How can I convert my personal documents to make them readable on Kindle?

While Kindle supports many document formats natively, some documents like .DOC, .RTF, .HTM etc need to be converted. You can use Amazon online document conversion service for that.

It works via email. Each Kindle device has email address on domain associated with it. You can look up these addresses on “Manage Your Kindle” page on Sending an email to that address with document attached will start the conversion process. Amazon servers will convert the document and send it wirelessly straight to your Kindle device. Please note that Amazon will charge you 15 center per megabyte of resulting document. This amount is rounded up so you will pay at least 15 cents per conversion.

If you don’t want to pay for the conversion or don’t have wirelessВ connectivity, you can send the email with the same document to the same email but on domain. In this case rather than sending the resulting document to your Kindle, Amazon will email it back to you. You can then transfer the document to Kindle manually.

To avoid accidental or malicious charges, Amazon doesn’t accept document conversion emails from just any address. You need to whiltelist sender in “Your Kindle Approved E-Mail List” on “Manage Your Kindle” page. Emails from all other senders will be ignored.

This conversion method doesn’t work for Kindle apps such as Kindle for PC, Kindle for Android, Kindle for iPhone/iPad/iPod, etc. This is because there are native application for these platforms that support document formats in question and they should be used to access these documents.

How do I use text-to-speech (“read to me”) feature on Kindle?

Kindle can read text to you. In books and periodicals where text-to-speech is enabled (publishers may opt-out of the feature) you can start, stop and pause either by going to the text settings screen by pressing “Aa” button or by using the hotkeys: Shift-Sym to start/stop and once it’s running – spacebar to pause/resume. In the text settings screen you can also configure speech speed and switch between male and female voice. To start reading from specific location, select the location with 5-way controller and start text-to-speech.

Can I use Kindle as MP3 player?

Yes you can. There are two ways to achieve this. You can either copy MP3 files into \music or \audible folder on your Kindle via the USB cable. If the folder doesn’t exist, you need to create it. Depending on where you put your files they will be accessible in two different ways:

  • Files in “music” folder can be played as background music while reading to a book. To start/stop audio press Alt-Space. To advance to the next track – press Alt-F. There are no controls beyond that, no way to select a specific track other than iterating over them one by one, no way to fast forward or rewind. However files will play continuously.
  • Files in “audible” folder will be treated as audiobooks. You can select any specific file from your Kindle homescreen, pause and resume, fast-forward and rewind. This comes at a price of not being able to play multiple files in sequence and read books while the file is playing.

Keep in mind that Kindle will only play DRM-free MP3 files. Fortunately Amazon has a huge selection of these!

Can I take screenshots on Kindle?

Absolutely! Just hold Alt and Shift (button with the up arrow) and press G. The screen will blink. After you’ve taken all the screenshots you want, you can connect your Kindle to your computer via USB cable and find them in \documents folder on your Kindle as GIF files.

How to type number on Kindle 3 or Kindle DX?

There are two ways to do it:

  • Press the Sym button and dialog will appear where you can select numbers and symbols with 5-way controller.
  • Hold Alt and press Q for 1, W for 2, E for 3, R for 4, T for 5, Y for 6, U for 7, I for 8, O for 9 and P for Zero.

How to permanently delete a book from Archived Items?

To completely delete a book from your Kindle so that it doesn’t show up on your account or in “Archived items” collection you need to go to “Manage Your Kindle” page, find the book in question, expand the information block by clicking on the “+” sign near the book name and click on delete. You will be asked for a confirmation, since this action is non-revocable, the book would be completely gone and you will need to buy it again to read it. You will not be refunded the original purchase cost.

If you’ve just purchased the book by accident then you need to take different steps.

How to highlight and annotate books on Kindle for Andoid?

Holding your finger over the word will start text highlighting. You can then press either Highlight to finish to “Note” to annotate.

How to set password on Kindle?

Follow these easy steps to password protect your Kindle:

  1. From the Home screen В press the “Menu” button.
  2. Select в__Settingsв__ with 5-way controller.
  3. Select the в__turn onв__ with 5-way controller for В Device Password setting
  4. Enter your password and confirm it. Optionally, enter a password hint.
  5. Select в__Submitв__

Can I sample or preview Kindle books?

Yes, you can. You can download sample of every Kindle ebook (usually first one or two chapters) but pressing “Send sample now” button on the book page on Amazon. Please not that lookup, highlights and annotations don’t work in Sample books.

How can I register Kindle without wireless or WiFi?

Go to “Manage Your Kindle” page on amazon and click on “Register new Kindle” link. You will be asked for the serial number. Serial number can be found either in the Settings page or on the back of your device. Please note that nothing will change on your Kindle device until it actually connects to the wireless. However you can now purchase books and transfer them via USB cable.

Can I print pages from Kindle book?

There are several ways you can print pages from Kindle books:

  1. Highlight the passage you want to print. Highlighted text is stored in “My Notes and Marks” text file in the documents folder. You can then open this file with any word processing software and print the parts that you want
  2. Use Kindle for PC. While having the page in question open, press Alt-PrintScreen. Paste the screenshot from the clipboard into photo processing software like Photoshop or MS Paint and print it from there. If you have Google Picasa installed, it will automatically save thescreenshot
  3. Take a screenshot on the Kindle device by pressing Alt-Shift-G. Screenshots are stored as GIF files in the \documents folder. You can then open them in image processing software and print.
  4. You can plain and simple put your Kindle face down on the copy machine and copy it as a regular piece of paper.

How to reset Kindle password?

You can press down on the 5-way controller to see your password hint. If you still have trouble with your Kindle password, you should contact customer support phone line and they will help you reset it.

Can I access email on Kindle?

Kindle software starting from version 3 has a very functional web browser that supports javascript and can render complex AJAX websites. This includes all major online email providers like hotmail, yahoo mail and gmail. You just need to press “Menu”, select “Experimental”, select “Launch browser”. Then press “Menu”, select “Enter URL” and navigate to your email provider of choice.

My Kindle does not work well. It does not turn on or screen displays artifacts.

Sometimes it is caused by dead battery. You can use following steps to attempt a fix:

  1. Charge the Kindle at least 15-30 minutes. Check that light next toВ the micro-USB port lights up while you are charging.
  2. Disconnect your Kindle from cable (power adapter or computer) andВ reset your Kindle.
  3. Turn Kindle on – slide and release the power button. The LEDВ light next to the power button will become green for twoВ seconds.
  4. Shut down Kindle – sliding and holding the power button for five seconds. The LED light will blink three times. Wait for the screen to go blank, then release the power button.
  5. Turn on the Kindle again.

If this didn’t help do a hard reboot.
If this didn’t help – contact with Amazon

Where can I find “Manage Your Kindle” page on

You can find it here:Manage Your Kindle“.

How to clear browsing history in Kindle Basic Web/Experimental browser?

When browser is running, press “Menu”, select “Browser Settings”, then select “Clear History”. There are also options there to clear cookies, disable javascript and disable images.

Where can I find Kindle 3G coverage map

See this link for both US and international coverage map.

235 thoughts on “Kindle FAQ”

  1. Is it possible to read my Kindle Fire in the sun? Is there an ant-glare screen that will support this capability? Thank you for the assistance.

  2. Yes, you can use Kindle without internet connection. You can download all books on your PC and then transmit it to your Kindle via USB cable (connection).

  3. Is it possible to modify a Kindle DX to permanently disable any wireless/3G connectivity, that is, so that a child (even a very intelligent one) would not be able to connect to the Internet? How? Would I still be able to use it after such a modification?

  4. @vic, the DX doesn’t have wifi, only 3G. you would have to open it up and break the 3G modem.

    After that you would have to load books on it via USB from your computer.

    Just a note, if your child is that intelligent, they will have access to the Internet via libraries, friends computers, smartphones, etc where they can bypass any restrictions that are there. The kindle DX monchrome-only very slow browsning is probably not really a significant threat.

  5. I shall be travelling in Canada and the USA and will want to send emails back home to Australia. Can I download books, send and receive emails? Whatabout wifi connections? Which particular model would be appropriate for thlis type of use? Thanks – Doug

  6. Correction to your FAQ page. As of March 27, 2012, all Harry Potter books are available on kindle (and other ereaders). You can find them on amazon’s ebooks page, but to purchase them you have to follow the link to the pottermore website. I have all 7 on my kindle now.

  7. My son inherited a hand me down Kindle with a keyboard with some titles that I don’t want him to have access to. How do I get the titles off the device once they have been removed from the archive under manage my account?

  8. i would like to remove permanently 2 books from my kindle archive. How do i do this?

  9. I haven”t used my kindle book cover light in a while. I cannot remember how to turn it on! It does not light up automatically when I pull it out. Please help!

  10. Hey, could you please tell me if it’s posiible to set a password on your PC Kindle? How? Thx much

  11. Is it possible to archive a PDF book on my regular Kindle?
    The first time I did this the book was completely deleted from my Kindle.
    It does still appear in my online Amazon profile so I can re-download it.

  12. I Have not dropped my screen but it seems like there is a crack in the screen. A majority of the screen is frozen while a small part is functioning. There is Thin White lines going down parts of the screen. I called customer service and the person said that I need to Replace the entire kindle. My question is: Why do I need to replace the entire kindle….Can I just replace the screen or is it a waste of time/money?

  13. I had my Kindle in Europe during a recent holiday and it began to freeze. I would be reading and suddenly it would freeze. I would turn it off and on and it would eventually (2-3 minutes) turn back on and reboot automatically but would not return to the point of reading I was at. I always had to search for my page. After a few minutes it would again freeze and I would repeat this over again. Later it only let me read 2 or 3 pages before freezing. I thought it was because of where I was but upon returning home the Kindle is totally frozen and won’t respond at all. It is fully charged. Suggestions?

  14. I bought my daughter a kindle for her birthday but it is registered to me so it says “Jeff’s Kindle” in the upper left corner. I want to change that to mu daughter’s name but leave it tied to my account. Is this possible?

  15. My kindle screen, or rather 2/3’s of it, went out or froze on me today. I am so upset. I have rebooted it and it did not work. It was not dropped, it was not exposed to water or weather. It was working one minute, then froze the next. An ad is stuck on the top 2/3’s of the screen. I can see the home screen and pages on the bottom left hand corner. What do I do!!????

  16. @Emily with the ‘cracked’ screen: that is exactly what happened to mine. What did you end up having to do? Is it completely broken and done?

  17. Jeff,

    Head to your account and open the Kindle section. Selecting “Manage Your Kindle” will allow you to rename the device to anything you like.

  18. Sarah,

    This is most likely a hardware failure and not something that can be fixed by rebooting. Your best bet is to contact Amazon Customer Service. In most cases they will make sure you are taken care of with few questions asked. I have known some customers to have replacement devices shipped to them overnight at no change to help ease the inconvenience, though your experience may vary.

  19. Donna,

    I’ve not seen that particular problem before, but it seems like your battery may be fried. Loss of power would result in your position not being saved and the page you were reading would still appear on the screen indefinitely due to the nature of E Ink, which would make it seem like it froze.

    Your only real option is to contact Amazon. It would be hard to say whether this is a matter of user error (due to differing voltages? Not my specialty…) or a hardware failure. My advice is to explain the problem and leave out the context. Don’t bring up Europe unless they ask and go from there. The usual solution to even minor problems is “here, let’s send you a replacement Kindle” so you’re likely to be fine.

  20. I have been trying to connect my Kindle to my PC via the usb cable supplied. My PC does not recognise it, although my husband”s and daughter’s connect OK. I have reset the kindle, but still no connection. Any suggestions?

  21. I have an early DX that appears to have battery problems. I started out by needed recharging (critical)more often and now the orange light just comes on for a few seconds before going out. The screen has barely readable background but thats it. Does this sound like a battery ?

  22. Graham,

    That does sound like a battery issue to me. It might be the battery no longer holding a charge of a failure of some other sort that is preventing the battery from charging. It would be hard to say with just that information. Either way, it is definitely a problem with the physical device and so the best option is likely to see what Amazon can do to help you out.

  23. I think my kindle is charged up. It was working fine I turned it off,when i turned it on again it showed a dimlit screen,nothing else.when i press power it will light up green,goes rite I cant access kindle to even try to find problem. I’ve had since xmas no prob.

  24. Question:

    I have a Kindle Fire and just got an iPad 3. I kept my registration the same so I have access on my iPad of the Kindle books I read, and am reading. But…can I download a book for Kindle on my iPad? I tried to go to the “Kindle Store” on my iPad and cannot find a way to accomplish this!

    I was thinking of selling my Kindle but if I cannot download a Kindle book from amazon to my iPad I’ll have to keep both?? Kindle to download books from Amazon & iPad to read it…does that sound right?

    I’d appreciate some help on this!


  25. Yes, you can manually download books to your Kindle from your PC via usb connections. Read FAQ about supported formats and short instruction how to do it here, on this page.

  26. Does anyone know if you are able to put books into categories on the Kindle Fire?

    You can do it on the Kindle Touch, but I can’t figure out how to do it on the Fire.


  27. My kindle does not turn on at all. Even when try to charge it the power button does not light up. Would it be that the adapter is loose? I’m getting frustrated. I held the power button for 20 seconds and still NOTHING!!! HELP!

  28. I still find the help section, unhelpful. Is there a simple way to print a page from my kindle reader, using my PC ?

  29. I dropped my kindle (basic e reader) in the spa pool water. It obviously isn’t working now.

    Can it be saved or is it wrecked for good? Any tips out there?



  30. If you buy a kindle on Craigslist, the seller and assumed current owner should be willing de-register it on the spot and allow you to register it. Once you do that you won’t have to worry about it being reported stolen by the seller/former owner because it will no longer be registered to them to report stolen!

  31. I haven”t had my kindle too long and only have about l8 books on it. I’ve read most of them but forget which ones. Is there any way that I can tell which ones I;ve read without reading them again. I forget the titles.

  32. My second Kindle will not connect wireless. Second one does. Tried restart & factory reset – no joy. Is there another software trick I could use?
    I am in South Africa. Is there an agent for repair/swap here or does it have to be sent back to USA?

  33. Hi,

    My Kindle has frozen on a page, I have charged it, held the on/off button on for 30 seconds many times, tried Alt/Shift/R. The green light shows it is fully charged, will not turn a page or turn off, nothing works.

    Can you give me any more suggestions?

  34. I have an iPad 2 & am thinking of getting my husband a Kindle. Would I be able to transfer books from my iPad
    to the kindle???

  35. Hello Carol Lomas.

    You can transfer books between 2 devices only if they tied to the one Amazon account.

Leave a Reply

Comment moderation is enabled. Your comment may take some time to appear.